What we collect

We may collect the following information:

• name and company;
• contact information including email address;
• other information relevant to customer surveys.

What we do with the information we gather

We require this information to understand your needs and provide you with a better service, and in particular for the following reasons:

• internal record keeping;
• we may use the information to improve our products and services;
• we may send promotional emails about events, seminars and other information which we think you may find interesting using the email address which you have provided

Security

We are committed to ensuring that your information is secure. In order to prevent unauthorised access or disclosure, we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect online.

Links to other websites

Our website may contain links to other websites of interest. Once you have used these links to leave our site, you should note that we do not have any control over that other website. Therefore, we cannot be responsible for the protection and privacy of any information which you provide whilst visiting such sites and such sites are not governed by this privacy statement. You should exercise caution and look at the privacy statement applicable to the website in question.

Controlling your personal information

The legal basis for processing your personal information

Chambers relies on the following as the lawful bases to collect and use your personal information:

• If you have consented to the processing of your personal information, then Chambers may process your information for the purposes set out above to the extent to which you have consented to Chambers doing so.
• If you have previously agreed to us using your personal information for direct marketing purposes, you may change your mind at any time by writing to or emailing us at clerks@fivepaper.com.
• In relation to information in categories above (these being categories which are considered to include particularly sensitive information and which include information about criminal convictions or proceedings), Chambers is entitled by law to process the information where the processing is necessary for legal proceedings, legal advice, or otherwise for the establishment, exercise or defence of legal rights.

Who will Chambers share your personal information with?

It may be necessary to share your information with the following:

• information processors, such as IT support staff, email providers, information storage providers;
• Chambers’ staff;
• barristers;
• trainee barristers.

We will not sell, distribute or lease your personal information to third parties unless we have your permission or are required by law to do so.

Your rights

Under the GDPR, you have a number of rights that you can exercise in certain circumstances. These are free of charge. In summary, you may have the right to:

• Ask for access to your personal information and other supplementary information;
• Ask for correction of mistakes in your information or to complete missing information Chambers holds on you;
• Ask for your personal information to be erased, in certain circumstances;
• Receive a copy of the personal information you have provided or have this information sent to a third party. This will be provided to you or the third party in a structured, commonly used and machine-readable format, e.g. a Word file;
• Object at any time to processing of your personal information for direct marketing;
• Object in certain other situations to the continued processing of your personal information;
• Restrict the processing of your personal information in certain circumstances.

If you want more information about your rights under the GDPR please see the Guidance from the Information Commissioners Office on Individual’s rights under the GDPR.

If you want to exercise any of these rights, please:

• Use the contact details at the end of this page;
• Chambers may need to ask you to provide other information so that you can be identified;
• Please provide a contact address so that you can be contacted to request further information to verify your identity;
• Provide proof of your identity and address;
• State the right or rights that you wish to exercise.

Chambers will respond to you within one month from receipt of your request.

If you believe that any information we are holding on you is incorrect or incomplete, please write to or email us as soon as possible. We will promptly correct any information found to be incorrect.

How to make a complaint

The GDPR also gives you the right to lodge a complaint with the Information Commissioner’s Office if you are in the UK, or with the supervisory authority of the Member State where you work, normally live or where the alleged infringement of information protection laws occurred. The Information Commissioner’s Office can be contacted at https://ico.org.uk/concerns/.

Changes to this privacy notice

This privacy notice was published on 25 May 2018 and last updated on 24 May 2018.

Chambers frequently reviews its privacy practices and may change this policy from time to time. When changes are made this page will be updated.